
2006 Care Members
The 911 Citizen’s Academy was developed to promote public education on the 911 system within the community. Our academy consists of 8 hours of classroom and 4 hours of scheduled observation time in the 911 Center. The 8 hour class is held on a Saturday. During that time, participants will learn Metro’s role within the community and acquire an understanding of what happens behind the scenes from the time a call is received to the time the responders arrive at the emergency. Participants will have the opportunity to engage in activities that will test their dexterity and demonstrate a dispatcher’s ability to multi-task.
During the scheduled 4 hours of observation, participants will sit side by side with a dispatcher and be able to hear real 9-1-1 calls and live radio transmissions. This experience will allow academy participants to witness the entire 9-1-1 system in action firsthand.

911 Citizens Academy Graduates

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